About / FAQ

Bear Tree Records is a shop in Sheffield, specialising in new vinyl records. The shop opened in 2015. We stock the finest new releases and reissues as well as a small amount of quality second hand records. 

Physical Store

Our physical shop can be found at:

Bear Tree Records, Units 13-16, The Forum, 127 Devonshire Street, Sheffield, S3 7SB 

Lockdown Pt 3 hours:

Due to the third UK wide lockdown, we are currently only offering collections on Fridays between 11am and 3pm, this is to minimise contact and travel for staff and customers. All orders and pre-orders will be held, so no need to panic if you can't get in on Fridays right now.

 

Phone: 01142 751309  

Email: beartreerecords@gmail.com

 

Online Store

The online store carries a range of stock from our physical store. Occasionally an item on the website may have sold in store as you order it, we try to keep the site as up to date as possible, but it's essentially a two person operation so we can fall behind slightly at busy times. If something is out of stock, we'll contact you and reorder the record for you, most stock only takes a few days to come back in to stock. Likewise, if you see something that is listed as sold out on the online store, we can always try to reorder it for you, just drop us an email or call. We have more stock available in our physical store than online, so if you get chance it's always worth swinging by the shop to have a dig.

Shipping

Shipping costs vary quite considerably now due to heavyweight vinyl / type of packaging. As you add stuff to cart you will get a shipping estimate once you put you address in. Overseas shipping is usually around 5-6 LPs maximum by airmail, the max we can send by airmail is 2kg, so any orders for parcels heavier than that / more than 5/6 LPs, get in touch and we can get you a quote for shipping by courier. If for some reason at checkout it says we cannot ship to you, please drop us an email and we can work it out for you.

 

Pre-orders

Pre-orders are all subject to release date change, which can happen due to labels hitting delays in vinyl production, which is not particularily unusal these days, if there is significant delays, we will try to let you know, but from time to time we may miss something. If you have any concerns regarding an order please just drop us a mail or call.

Also with regards to orders that include in stock items with pre-orders, in stock items will not ship until the pre-ordered title is in. If you need a specific item that is already available please order separately.